Refund Policy for Skin Care Products

No longer want the item you received?

  • Returns are available for unwanted items within 14 days of receipt of delivery
  • Returned items should be unopened and in the original packaging and condition the customer received them in
  • Customer pays return shipping
  • Customer will receive a refund coupon, via email, valid for 30 days at Pure Skin Care online shop
  • To initiate a return, contact us at

Need to cancel an order before it was shipped?

  • Customer receives a refund to the credit card used for the original purchase less applicable credit card/restocking fees
  • To initiate a refund, contact us at

We shipped the wrong item?

  • On the rare occasion that this occurs, please contact Pure Skin Care at within 7 days of receipt for instructions